Question 1

What is diesel emissions mis-selling?

Accepted Answer

Diesel emissions mis-selling occurs when vehicles are sold with undisclosed defects or issues in their emissions systems, potentially costing owners thousands in unexpected repairs and reduced vehicle value.

Question 2

Am I eligible to make a diesel emissions claim?

Accepted Answer

If you owned or leased a diesel vehicle between 2009-2022, you may be eligible. Most major manufacturers including VW, Mercedes, BMW, Ford, and others are affected.

Question 3

What kind of vehicles could have been affected?

Accepted Answer

Most diesel vehicles sold between 2009-2022 from major manufacturers including Volkswagen, Mercedes-Benz, BMW, Audi, Ford, Vauxhall, Nissan, Renault, Peugeot, and Citroën may be affected.

Question 4

How do I know if I was mis-sold my diesel vehicle?

Accepted Answer

If you experienced issues like reduced performance, increased fuel consumption, warning lights, or frequent regeneration cycles, you may have been affected. Even without issues, you could still claim.

Question 5

What compensation could I receive for a successful claim?

Accepted Answer

Compensation typically ranges from £3,000 to £16,000 per vehicle, depending on the vehicle type, duration of ownership, and issues experienced.

Question 6

How long do I have to make a diesel emissions claim?

Accepted Answer

The deadline has been extended until 1st September 2026. It's important to start your claim as soon as possible to ensure you don't miss out.

Question 7

What information do I need to start a claim?

Accepted Answer

You'll need your vehicle registration, ownership dates, purchase method, and basic personal details. We'll guide you through the entire process.

Question 8

How long does the diesel emissions claim process take?

Accepted Answer

The initial eligibility check takes about 1 minute. The full claim process varies but our streamlined system helps resolve claims as quickly as possible.

Question 9

How much will it cost me to make a claim?

Accepted Answer

Nothing upfront! We work on a No-Win, No-Fee basis. You only pay if your claim is successful, and fees are deducted from your compensation.

Question 10

Will making a claim affect my credit score?

Accepted Answer

No, checking your eligibility and making a claim will not affect your credit score in any way.

Meet Liv